Welcome to AmericaOne Merchant Services

We at AmericaOne value our relationship with you. If you need cusomer service support, please contact us. There are four ways to reach us.

By Telephone:

AmericaOne Corporate Contact List
AmericaOne Corporate Headquarters	Toll Free Number	888/50-AMERICA (888/502-6374)
AmericaOne Corporate Headquarters	Main Number	408.494.2400
AmericaOne Fax	Main Fax Number	866.402.6374
AmericaOne: 24-7 Network Support Numbers
Network Help - Paymentech	24-Hour Help Desk	800.789.8897
Network Help - Concord	24-Hour Help Desk	888.377.7355
Network Help - BuyPass	24-Hour Help Desk	888.377.7355
Network Help - Global	24-Hour Help Desk	888.595.5330
Network Help - MAPP	24-Hour Help Desk	800.279.1760
Network Help - Vital	24-Hour Technical Support	888.427.0811
Network Help - Vital Customer Service	M-F 8am - 7pm, Sat 8am-12noon	888.427.0811
Voice Authorization - All Networks
Visa/Mastercard	Voice Authorization	800.228.1122
American Express	Voice Authorization	800.528.2121
Discover Card	Voice Authorization	800.347.1111

By Email: support@americaonems.com
For customer support issues related to payment products and services.

By Support Web Form:

Complete the following form and click "Submit". All fields that contain a red asterisk ("") next to it, must* be completed for a successful submission.
*Your Name:
*Your AmericaOne Merchant Number:
Your Company:
City:
State:
*Your E-mail Address:
*Your Telephone Number:
*Select the Product Area: Use the down arrow to select the product area that is associated with your support-related issue.
*Tell Us Your Concern: Below, please provide us with an in-depth description of your support-related issue (2000 character limit):
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By Postal Mail:
For support issues related to payment products and services:

      AmericaOne Merchant Services
      Attn:Support Services
      111 N. Market St. Suite 100
      San Jose, CA 95113